Career Opportunities

PetVet Care Centers' Rancho Regional Veterinary Hospital is currently seeking a Customer Service Representative to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

• The Customer Service Representative / Receptionist contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Key Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)

• High school diploma or GED
• One or more years of veterinary customer service experience
• Multitasking and attention to detail
• Kind and courteous customer service

Preferred Skills (Nice to Have)

• Two or more years of veterinary customer service experience

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Rancho Regional Veterinary Hospital is ready to welcome an Amazing Medical Director with exceptional Leadership skills to help grow our practice! We are also seeking a dedicated Associate Veterinarian who has a passion for general practice, surgery & dentistry. This hospital is under New Leadership & offers an Ideal Schedule, Monday-Friday 8am-6pm, No Weekends! Our community is counting on us to provide the best care to their loving pets. 

The Medical Director (MD) is responsible for providing strong leadership for the hospital, managing and mentoring associate veterinarians, and assuring regulatory compliance relating to the practice of veterinary medicine. The MD is also responsible for maintaining an environment of teamwork in which the highest quality veterinary medicine is delivered. In partnership with the hospital leadership team, the MD holds shared responsibility for the financial health of the hospital, directing staff and the overall management of practice operations. The MD also serves as a staff veterinarian in addition to the administrative and leadership duties of the MD role. Effective MDs demonstrate strong work and professional ethics, a positive attitude, and uphold a high standard of patient care. They are part of the foundation upon which successful veterinary practices are built and directly impact and influence hospital culture and morale.

Rancho Regional is a state-of-the-art, full-service, small animal veterinary hospital providing comprehensive medical, surgical and dental care to Rancho Cucamonga, CA and the surrounding areas.

Our compensation package includes:

• Highly competitive salary $200K-$250K
• Associate Veterinarian Salary (Based on Experience)
• No negative accrual quarterly production
• Medical Director-Annual Stipend $10K
• Ideal schedule-No Weekends
• Generous sign-on & retention packages available up to $100,000

Our facility includes endoscopy, ultrasound, digital x-ray, surgical laser, full dental suite (including digital dental radiology unit and root canal therapy equipment), and an in-house lab suite. 

Rancho Cucamonga is situated at the foothills of the San Gabriel Mountains, only 37 miles east of Downtown Los Angeles.  We have plenty of upscale shopping and dining options and over 150 miles of hiking, biking, and equestrian trails.  We have the Friendliest people, over 300 days of sunshine a year and excellent work/life harmony await you in Rancho Cucamonga!

At Rancho Regional, we take the health and well-being of our employees seriously, offering flexible working conditions and encouraging a well-rounded work/life balance. 

Ready to take the next step? Apply today! For questions or to connect directly, please email your resume to Sonni Nevarez  snevarez@petvetcarecenters.com

Key Responsibilities

• Maintaining a high quality of progressive veterinary care
  • Oversees and gives directives regarding medical standards and quality of care
  • Sets policies as they pertain to the practice of medicine
  • Works toward making various services work as one team
  • In conjunction with appropriate leadership team members, recommends additions to the hospital inventory
  • Budgets for new equipment and provides a reasonable cost estimate and return on investment
  • Sees patients and handles clinical practice
  • Ensures positive communication with clients and between doctors, including the proper transfer of patient care responsibilities
  • Reviews patient records for completeness and accuracy and uses them to promote medical excellence
  • Appropriately manages controlled drugs
  • Reviews and approves requests for alternatives to additional drugs and medical supplies
  • Conducts regular doctor meetings
  • Performs other duties as assigned by Manager
• Handles patient care problems, client complaints, and referral partner issues
• Manages veterinary, client, and board complaints and recommends resolutions
• Develops medical policies
• Assists in ensuring practice compliance with the State Veterinary Medical Practice Act, OSHA, and AAHA standards
• Monitors DVM performance and production, provides coaching when appropriate
• Serves as a mentor and role model for all staff veterinarians
• Leads candidate interviews of potential DVMs
• Identifies new service opportunities that do not currently exist in the hospital
• Holds ownership for the revenue and success of the practice through monitoring key performance indicators and works with the Hospital Manager to make adjustments to achieve positive results
• Helps identify and plan for upcoming challenges in maintaining hospital operations and possible temporary solutions (locum)

Qualifications (Required)

• Veterinarian degree (DVM or VMD) from an accredited college or university
• Current State Veterinary License
• DEA registration must be obtained and maintained
• 3-5+ years of experience in a veterinary practice
• Strong diagnostic and clinical skills.
• Excellent surgical and dental skills.
• Ability to work well in a team-oriented environment.
• Exceptional interpersonal and communication skills.
• Commitment to providing compassionate and high-quality veterinary care.
• Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.
• Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.
• Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
• May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
• Some tasks involve the periodic performance of moderately physically demanding work.
• Position does require the ability to lift up to 50 pounds.

Preferred Skills (Nice to Have)

• Exceptional communication skills, both written and verbal
• Excellent time-management and delegation abilities
• Exercises sound judgment and demonstrates exemplary decision-making skills
• Professionalism and courtesy in all interactions with others
• Well-developed interpersonal skills

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Signing, retention and relocation packages up to $75,000
• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

PetVet Care Centers' Rancho Regional Veterinary Hospital is currently seeking a Registered Veterinary Technician to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

• The Veterinary Technician supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records.

Key Responsibilities

• Determine animal requirements by conducting examinations and interviews, reviewing care plans and records, completing laboratory tests and studies, and diagnostic imaging.
• Care for patients by taking vital signs, collecting samples, administering medications, drugs, and vaccines, and bandaging and wrapping wounds.
• Support patient examinations and operations by assembling required supplies and instruments, securing and bringing patients to examination rooms, and restraining patients; aids as directed by the veterinarian.
• Provide excellent pet care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration.
• Obtain and verify medications.
• Ensure that patients have food and water, clean patients' rooms, cages, and equipment; observe patients for clinical signs of disease.
• As directed, fill prescriptions and administer medications, including proper documentation, logging, and security of controlled drugs.
• Maintain a safe, secure, healthy, and humane environment by sterilizing and wrapping instruments, sanitizing and disinfecting holding and operating areas, storing sterile supplies, verifying shelf life, following standards and procedures, and in compliance with applicable legal regulations.
• Maintain medical records by documenting patients’ conditions, reactions, and changes; update the database in an accurate and timely manner.
• Communicate with the pet owner about the status of the patient, as directed by the veterinarian.
• Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining equipment supplies, performing preventive maintenance, and calling for repairs.
• Maintain inventory, place orders for needed supplies, verify, and maintain receipts.
• Update job knowledge by participating in educational opportunities and reading professional journals.
• Release pets to their owners as directed; ensure that every animal released is clean and properly groomed before their release.
• Understand and carry out oral and written directions.
• Perform other duties as assigned by Manager or practice.

Qualifications (Required)

• Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT) required.
• 3 or more years of surgery and/or dental experience.

Preferred Skills (Nice to Have)

• 5 or more years of surgery and/or dental experience.

Schedule: Five 8-hour shifts with possibility of Saturdays included.

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

PetVet Care Centers' Rancho Regional Veterinary Hospital is currently seeking a Veterinary Tech Assistant to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

• The veterinary assistant provides support to the veterinarians and technicians in their daily tasks by cleaning and maintaining equipment, feeding, exercising and grooming patients, preparing and sanitizing surgery suites, restraining and handling patients, and clerical and administrative work. They deliver quality care for all patients and provide exceptional service.

Key Responsibilities

• Provide compassionate care to all patients
• Greet patients and their owners as they arrive and show them to an examining room, taking the patient's weight and other vital signs upon arrival
• Triage patients, perform physical exams, treatments, and administer medication as directed by the licensed veterinary technicians (LVT's).
• Calm and soothe anxious patients
• Assist doctors and technicians with the administration of medications or with patient restraint
• Perform laboratory tests and take radiographs
• Operate and maintain hospital equipment, including EKG, fluid pump, syringe pump, scales, anesthetic monitors, and machines, etc.
• Fill prescriptions, calculate and administer medications, maintain proper documentation, logging, and security of controlled drugs.
• Feed patients as prescribed by the attending doctor or as the client has requested; record appetites; recognize and report any unusual conditions or abnormal behaviors
• Communicate in a positive manner with clients and ensure that they feel comfortable leaving their pet(s)
• Educate clients about insurance, wellness, and medicinal plans
• Maintain the cleanliness of the hospital each day; clean equipment, kennels, and facilities using chemicals and supplies; ensure the safe use of chemicals; complete laundry
• Bath and care for patients who stay overnight; ensure that every animal released is clean and properly groomed prior to their release
• Adhere to the hospital's safety and wellness regulations
• Understand and carry out oral and written directions
• Maintain accurate medical records
• Show up for work regularly; full-time presence at work is essential for every shift
• Promote hospital products and services and support the organization
• Respond respectfully with urgency to directions given by Doctor of Veterinary Medicine (DVM) or Licensed Veterinary Technicians (LVT).
• Perform any other duties as assigned by the Manager; may have other assigned duties if working in a specialty area (i.e., dentistry, surgery, emergency, radiology, cardiology, neurology, internal medicine, etc.)

Qualifications (Required)

• Two or more years' experience in a veterinary environment, successfully performing all of the duties of this position

Preferred Skills (Nice to Have)

• Three or more years' experience in a veterinary environment, successfully performing all of the duties of this position

Schedule: Five 8-hour shifts with possibility of working Saturdays.

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources